• Personal Cuckoo Clock Video Assistance – 20 Minutes Montag Steins & Clocks
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Handpicked German Original • Authentic craftsmanship

Montag Steins & Clocks

Personal Cuckoo Clock Video Assistance – 20 Minutes

Personal Cuckoo Clock Video Assistance – 20 Minutes

€59,00 EUR
€59,00 EUR
Sale Sold out
Taxes included.

The price shown already reflects your delivery country — including the tax-free export price for customers outside the EU. Import duties may apply locally.

We ship worldwide and carefully calculate the best shipping option for your location. You will always receive a personal confirmation with all details before dispatch.

Personal Help for Your Cuckoo Clock

Do you need help setting up, adjusting or operating your cuckoo clock?

With this personal 20-minute video consultation, we will help you identify common setup or operating issues and explain the next steps directly via WhatsApp video call.

Before the appointment, you may send us photos or a short video of your clock via WhatsApp so that we can prepare for the call.

We can assist you with:

  • Hanging and positioning the cuckoo clock correctly
  • Attaching the weights, chains and pendulum
  • Setting the correct time
  • Starting the clock and adjusting the pendulum
  • Operating the music and night shut-off
  • Checking common setup and operating mistakes
  • Explaining whether professional repair may be necessary

How it works

  1. Purchase the video assistance through our online shop.
  2. Send us your order number, photos or a short video via WhatsApp.
  3. We will arrange a suitable appointment with you.
  4. The consultation will take place via WhatsApp video call and lasts up to 20 minutes.

Important Information

This service provides remote assistance and general guidance only.

It does not include repairs, replacement parts or the opening and disassembly of the clock movement.

Due to the nature of remote support, we cannot guarantee that the issue can be resolved during the video call. If the clock has a mechanical defect, we may recommend contacting a professional clock repair specialist.

The consultation is limited to 20 minutes. Additional consultation time must be purchased separately.

Contact via WhatsApp

After your purchase, please contact us via WhatsApp Business:

+49 6741 981707

Please include your name and order number.

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