⭐ Repair Stations Worldwide

πŸ”” Before Contacting a Repair Station

Please reach out to us first

If you purchased your cuckoo clock from Montag Steins & Clocks, please always contact us first before visiting or hiring any repair station.

Many issues can be solved quickly through:

  • simple setup adjustments
  • guidance from our support team
  • replacement parts
  • or help from our partners β€” without additional repair costs

Repairs performed by any repair station without our prior approval are not automatically covered, and customers are responsible for any costs incurred.

πŸ“§ Contact us: info@steinsandclocks.com
We’ll guide you through the best next steps and tell you if a repair station is necessary.

Β 

Certified Repair Stations Worldwide

We want your cuckoo clock to stay beautiful and functional for many years to come.
This is why we work exclusively with VdS-certified service partners β€” professional repair specialists who are officially approved by the Black Forest Clock Association (VdS) in Germany.

Whether you are located in the USA, Canada, Europe, Asia, or Australia:
There is a certified repair partner available to help you with setup, maintenance, or repairs.

Why VdS-Certified Service Stations?

VdS partners are:

  • trained and certified by the Black Forest Clock Association
  • experienced in handling 1-day and 8-day mechanical movements
  • familiar with traditional Black Forest carving and craftsmanship
  • authorized to perform maintenance, adjustments, and mechanical repairs
  • reliable, professional, and trusted by German clockmakers

This ensures that your clock receives the same level of care it was built with.

Find a Repair Station Near You

You can view all official service stations worldwide here:

πŸ‘‰ Official VdS Repair Stations (Worldwide)
https://www.v-ds.org/cuckoo-clock-service-stations-worldwide/?lang=en

This list is maintained by the Black Forest Clock Association and includes:

  • USA & Canada
  • South America
  • Europe
  • Australia & New Zealand
  • Asia

Simply search by country or region and contact the service partner closest to you.

When Should I Contact a Repair Station?

  • You may contact a certified repair station if:
  • your clock needs mechanical adjustment
  • a moving part is stuck
  • the cuckoo mechanism needs tuning
  • the clock runs too fast/slow
  • a decorative part needs professional reattachment
  • the music box requires maintenance
  • the chain or weights no longer run smoothly
  1. For small cosmetic issues (loose leaves, small glued pieces), feel free to contact us first β€” often these are simple fixes.
  • Need Help From Us? We’re Here.
  • If you're unsure whether you need a repair station or assistance from us directly, just send us a message:
  • πŸ“§ info@steinsandclocks.com
  • We’ll give you guidance and help you find the best solution β€” quickly and hassle-free.