{"product_id":"personal-cuckoo-clock-video-assistance-20-minutes","title":"Personal Cuckoo Clock Video Assistance – 20 Minutes","description":"\u003ch3 class=\"PDq2pG_selectionAnchorContainer\"\u003ePersonal Help for Your Cuckoo Clock\u003cspan class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003eDo you need help setting up, adjusting or operating your cuckoo clock?\u003c\/p\u003e\n\u003cp\u003eWith this personal 20-minute video consultation, we will help you identify common setup or operating issues and explain the next steps directly via WhatsApp video call.\u003c\/p\u003e\n\u003cp\u003eBefore the appointment, you may send us photos or a short video of your clock via WhatsApp so that we can prepare for the call.\u003c\/p\u003e\n\u003ch3\u003eWe can assist you with:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eHanging and positioning the cuckoo clock correctly\u003c\/li\u003e\n\u003cli\u003eAttaching the weights, chains and pendulum\u003c\/li\u003e\n\u003cli\u003eSetting the correct time\u003c\/li\u003e\n\u003cli\u003eStarting the clock and adjusting the pendulum\u003c\/li\u003e\n\u003cli\u003eOperating the music and night shut-off\u003c\/li\u003e\n\u003cli\u003eChecking common setup and operating mistakes\u003c\/li\u003e\n\u003cli\u003eExplaining whether professional repair may be necessary\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow it works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003ePurchase the video assistance through our online shop.\u003c\/li\u003e\n\u003cli\u003eSend us your order number, photos or a short video via WhatsApp.\u003c\/li\u003e\n\u003cli\u003eWe will arrange a suitable appointment with you.\u003c\/li\u003e\n\u003cli\u003eThe consultation will take place via WhatsApp video call and lasts up to 20 minutes.\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eImportant Information\u003c\/h3\u003e\n\u003cp\u003eThis service provides remote assistance and general guidance only.\u003c\/p\u003e\n\u003cp\u003eIt does not include repairs, replacement parts or the opening and disassembly of the clock movement.\u003c\/p\u003e\n\u003cp\u003eDue to the nature of remote support, we cannot guarantee that the issue can be resolved during the video call. If the clock has a mechanical defect, we may recommend contacting a professional clock repair specialist.\u003c\/p\u003e\n\u003cp\u003eThe consultation is limited to 20 minutes. Additional consultation time must be purchased separately.\u003c\/p\u003e\n\u003ch3\u003eContact via WhatsApp\u003c\/h3\u003e\n\u003cp\u003eAfter your purchase, please contact us via WhatsApp Business:\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e+49 6741 981707\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease include your name and order number.\u003c\/p\u003e","brand":"Montag Steins \u0026 Clocks","offers":[{"title":"Default Title","offer_id":54466904424787,"sku":null,"price":59.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0953\/3190\/9971\/files\/Personal-Cuckoo-Clock-Video-Assistance-_-20-Minutes-Montag-Steins-_-Clocks-257122360.png?v=1785677357","url":"https:\/\/www.steinsandclocks.com\/de\/products\/personal-cuckoo-clock-video-assistance-20-minutes","provider":"Montag Steins \u0026 Clocks","version":"1.0","type":"link"}